Strategic Plan & Values

Mission

To stimulate environmentally sustainable economic and social development through training and skills development

Values

Respect - We respect and value individual’s uniqueness and work continuously to provide a supportive environment for our colleagues and customers.

Commitment - By combining personal values and professional qualities, our tight knit team is dedicated to delivering a high standard of customer service and support to the community.

Integrity - We are committed to ethical treatment of all others with consistency, honesty and respect.

We listen to people, are receptive and non-judgmental.

Creativity - We passionately support individual initiative, new ideas and creative thinking, and rely on these qualities as the foundation in growing the organisation.

Diversity - Our culture fosters inclusivity, equality and mutual respect.

Key result areas 2010 - 2012

Our ambition for 2012 is to become a highly regarded workforce development company.

We will achieve this by:

  • Changing our Structure;      
  • Attracting more fee for service activity;    
  • Improving the opportunities for disengaged youth;             
  • Embedding career development in all we do;     
  • Working more with companies and employers.

Strategic Themes and Statement of Intent

To achieve the Key Result Areas we will work hard to accomplish the statement of intent listed after each of the following strategic themes.

People
  • We will work harder to improve the lives of others by providing opportunities in career development through training and skill development.
  • We will ensure that our staff are properly trained and resourced and are committed to our values.
Finance
  • We will vigorously seek fee for service work through an increased focus on individual employers and company partnerships.
  • We will secure revenues that are sufficient to meet our current operational objectives and provide a platform for future growth.
  • We will comply with all regulatory and contractual requirements.
Communications
  • An inherent theme of our internal communication process is to regularly assess the operational culture of the organisation so as to retain our strong team focus.
  • We will use effective communication to create stronger alliances with employers and companies to grow participation in all our current and future activities.
Business Operations
  • We will create a single company approach to what we do.
  • We will continuously monitor and improve our systems and processes so we are consistent across the company while allowing for flexibility in the different regions and activities in which we operate.
  • We will embed career development in all we do across the whole working life continuum.
  • We will strive for growth within existing markets and seek greater opportunities with companies and employers.