Directions has over 30 years’ experience providing workforce development solutions to businesses through apprenticeships and traineeships, alongside career development and advice to assist jobseekers to make the best choices.
As a community based registered charity organisation, our margins are among the lowest but our commitment is unshakeable. Directions want to help you build a skilled, safe, successful workforce, and ensure there are plenty of skilled workers in the future.
We can help you build the skills you need in your workforce and ensure that you get a candidate ready to learn and contribute to your business success.
Small enough to care about the personal touches and big enough to ensure you get all the support, expertise and advice you and your apprentice or trainee need throughout the term of their training, Directions can tailor the service to meet the needs of your enterprise and free you up to focus on your core business.
Directions’ commitment to you
Read or Download our service standards commitment
Mission & Values
To stimulate environmentally sustainable economic and social development through training and skills development
We respect and value individual’s uniqueness and work continuously to provide a supportive environment for our colleagues and customers.
By combining personal values and professional qualities, our tight knit team is dedicated to delivering a high standard of customer service and support to the community.
We are committed to ethical treatment of all others with consistency, honesty and respect. We listen to people, are receptive and non-judgmental.
We passionately support individual initiative, new ideas and creative thinking, and rely on these qualities as the foundation in growing the organisation.
Our culture fosters inclusivity, equality and mutual respect.
What Our Customers Say About Us
“Thank you for your visiting the Certificate 1 in Gaining Access to Training and Employment students at Katanning South Regional TAFE today. We found the talk on resume’s and digital footprints informative and we really appreciated your industry and training specific information. Your delivery, as always is light and appealing to your target audience, as well as current. Once again, thank you for your time and continuing links with TAFE and our students.”
J-M Richardson, South Regional TAFE
“I just wanted to once again thank you for all that you have done. I know that (our new apprentices) both appreciate the opportunity they have been presented with and I am very proud of how they have performed. You have made the process over the past year an absolute breeze. I cannot thank you enough for all you have done for both the guys and making my job easy.”
Kiri Bray, Serco Asia Pacific – Wandoo Reintegration Facility
“Directions Employment Coordinators handle all the paperwork required, the payroll etc and carry out an induction prior to the apprentice commencing with us, plus all the TAFE training arrangements as required. Most importantly, as employers we are notified of the apprentice’s progress through regular visits throughout their apprenticeship and should there be any concerns they are dealt with immediately, and if the need arises that we require support in difficult situations, the experienced team from Directions have always made themselves available to assist in any form of mediation that may be required. Prior to an apprenticeship, where possible, a meeting is arranged with the parents or the legal guardian to explain some of the benefits from both sides and as to why we elect to employ our apprentices through a training provider such as Directions.”
Alex, McIntosh & Sons
“Directions WA has made it very simple for us to employ apprentices as all we need to do is request them to find us some to interview and they handle everything else involved in employing them, leaving us to focus on our day to day roles.”
Jon, Landmark Engineering
“Thank you very much for allowing us to hire a room at your venue yesterday. Your help on Monday and throughout the day yesterday was over and beyond and we really did appreciate it. The room was perfect for our Group education program and the Facilitators, Penny and Sheryl, were very helpful on the day. We will definitely recommend you to other people and look forward to using you in the future.”
Kelly Baxter, Diabetes WA
“The quality of applicants was outstanding to the point that I have decided to take on 4 apprentices instead of 3.”
Travis, Traction and Mining Motor Repairs
“The relationship we have built with Directions over the year has given the opportunity for 3 of our players to commence apprenticeships in the construction industry. We look forward to building on that great relationship between Perth Football Club & Directions.”
Marty Atkins, CEO Perth Football Club
“I first came into Narrogin Directions in June 2016 when I was working at a local company, as managers were changing and shifts were uncertain. I was looking for a new role that was more secure. Rebecca helped me with a Career Plan and to write a resume, as well as teaching me to attach my resume to emails and online job applications. I came in regularly to use the computers for online job search and for help with cover letters. Rebecca helped me to apply for a farm role in Kojonup that was advertised online. I was successful and the job comes with housing so I am moving down to Kojonup into a secure role. Thank you to Directions and Rebecca for all of their help, I don’t think it would have been possible without the assistance.”
Raymon, Career Centre Client
“I would just like to thank John and the team at Directions WA for all their hard work. From coordinating the phone and video interviews for my apprenticeship (sic) initially while I was in Queensland and then while in Canada, and helping me progress through my Aeroskills journal, I might have missed out on the opportunity without this. You have really let me focus on learning on the job. He also organised getting my journal assessor over from Brisbane and all the TAFE paperwork which made things so much easier.”
Chris M, apprentice